Privacy Policy
Last updated: December 28, 2024
1. Introduction
MIRRA ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our copy trading platform ("Service").
By using MIRRA, you consent to the data practices described in this policy.
2. Information We Collect
We collect information in the following ways:
Information You Provide:
- Account information (name, email address, username)
- Profile information (display name, preferences)
- Payment information (processed securely through Stripe)
- Communications with our support team
Information from Third Parties:
- Authentication data from Google Sign-In
- Brokerage account data from connected platforms (e.g., Tradovate)
Automatically Collected Information:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, timestamps)
- Trading activity data (positions, orders, account balances)
3. How We Use Your Information
We use your information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Provide and maintain the Service | Contract performance |
| Process transactions and subscriptions | Contract performance |
| Execute copy trading functionality | Contract performance |
| Send service notifications and updates | Legitimate interest |
| Improve and personalize the Service | Legitimate interest |
| Prevent fraud and ensure security | Legitimate interest |
| Comply with legal obligations | Legal requirement |
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties that help us operate the Service (e.g., Stripe for payments, cloud hosting providers)
- Brokerage Platforms: Connected brokers to enable copy trading functionality
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
5. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (TLS/SSL) and at rest
- Secure authentication protocols (OAuth 2.0)
- Regular security audits and monitoring
- Access controls and employee training
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as necessary to:
- Provide the Service to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request a machine-readable copy of your data
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing
To exercise these rights, contact us at support@joinmirra.app.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze usage patterns
You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.
9. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
10. Children's Privacy
MIRRA is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it promptly.
11. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
12. California Privacy Rights
California residents have additional rights under the CCPA:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information as defined by the CCPA.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@joinmirra.app